Critical Incidents

About
Defusing
Debriefing
Psychological First Aid
Stress Stocktakes
Trauma
Manager's Role
Follow-up Support
Referrals

About Critical Incidents

Critical Incident Stress Management (CISM) is an extended hours service specifically designed to meet the needs of organisations that may experience a critical incident.

The standard service operates from 8.00am to 8pm every day of the year, and is easily accessible by contacting our main office number (03) 8412 7111. Alternatively, we can tailor a service (including 24 hour) to your organisation's needs. An initial response within two hours in expected during operating hours. This service is specifically designed to provide support to managers and agency staff in the management of critical incidents in the workplace.

Caraniche is an organisational member of the Australasian Critical Incident Stress Association and its CISM practitioners consistently update their skills and knowledge in response to ongoing, Australian and international, research and development into Critical Incident Stress Management.